Feeling good
about going to work
According to the Safety Council of Canada, employees in conflict waste from 10 to 52% of work time defending themselves, thinking about the situation, being de-motivated or taking stress leave.

OmbudService

For organizations requiring a team of conflict resolution practitioners, Artemis Consultants offers OmbudService — an impartial, experienced, broad-based solution available on short notice on an outsourced basis.

OmbudService works cooperatively with union representatives, legal counsel and human resources specialists to help build long-term solutions by addressing the core issues causing conflict. We counsel, coach and mediate disputes as they arise and focus on a mutually satisfactory outcome to any situation.

Artemis Consultants uses a collaborative approach to problem-solving. This helps people in conflict identify the underlying reasons behind their positions, so all parties work towards mutually satisfactory solutions and share responsibility for the issues facing them.

OmbudService is available on a scheduled or on-call basis, depending on specific organizational needs. Your organization can benefit from this valuable service in the following ways:

• preserve and strengthen working relationships;
• identify emerging conflicts early and address them quickly;
• reduce costly and time-consuming complaints and/or litigation;
• reduce loss of productivity due to workplace conflicts; and
• refocus your organization back to its core business.